Introduction

Author: Amanda Nicholson

Professor of Retail Practice Amanda Nicholson spent 20 years in the retail management field before entering higher education. She began her career with Marks & Spencer in London and then moved to Chicago to work in a variety of department store management positions. Her research interests include the preparation of students with appropriate skills for industry, developing student leadership skills, and the role of communications in the retention of retail employees.

Author: Amanda Nicholson

Professor of Retail Practice Amanda Nicholson spent 20 years in the retail management field before entering higher education. She began her career with Marks & Spencer in London and then moved to Chicago to work in a variety of department store management positions. Her research interests include the preparation of students with appropriate skills for industry, developing student leadership skills, and the role of communications in the retention of retail employees.